Politici de optimizare a managementului aprovizionării serviciilor

Abstract

Until recently, purchasing was very manufacturing oriented with an emphasis on production buying. The purchasing of services has only gained limited attention from management and researchers. In many companies services are purchased without the involvement of the purchasing department. This is not necessarily bad, but it requires management to control these purchases in a different way. For this reason we analyze the current methods that are used for controlling the purchasing of services. The paper starts with a description of the importance of effective purchasing and the current developments and changes that affect purchasing of services and their control. Next, we describe the current methods and policy used for managing purchasing of services and their shortcomings. We conclude that it is an imperative demand for new methods and policies in controlling purchasing of services and we provide guidelines for managers.