Cojocaru, Svetlana2023-10-062023-10-062011COJOCARU, Svetlana. Practici de promovare a managementului calitatii totale (MCT) în administratia publica. In: Economic growth in conditions of internationalization = Creşterea economică în condiţiile internaționalizării : international scientific and practical conference, VI-th edition, october 20-21, 2011, Chisinau. Chisinau: IEFS, 2011, vol. II, pp. 637-641. ISBN 978-9975-4176-7-9.978-9975-4176-7-9https://rses.ince.md/handle/123456789/2064Text: lb. rom. Abstract: lb. engl. Referinţe bibliografice : p. 641 (10 titl.).Public administration reform aimed at directly improving the quality of both decision- making, human resource management, of public finances and public services as citizens for the promotion and introduction elements of total quality management.otherpublic administrationreformquality managementreform strategyconvergencesadministratie publicareformamanagementul calitatiistrategie de reformaconvergentaArticle